Technical After Sales Engineer - Fluent English mandatory

Position Overview
The Technical After-Sales Engineer is responsible for technical troubleshooting, on-site maintenance, and customer after-sales support.
This role combines field engineering work with customer communication and service coordination, ensuring fast problem resolution and continuous service improvement.

Key Responsibilities
Diagnose and repair common product issues (inverters, batteries, energy storage systems)
Visit customer sites for inspection, troubleshooting, and on-site maintenance
Communicate with customers via phone, WhatsApp, and email to handle technical inquiries
Provide initial technical support, escalate complex issues to senior engineers when needed
Collect and organize technical information, service records, and product documentation
Analyze recurring issues and help build knowledge bases and service guidelines
Support technical training sessions for customers and partners

Requirements
Fluent English (spoken and written) – mandatory
Valid driver’s license and ability to travel for field work
Solid knowledge of electrical systems (electrician certification is a plus)
Minimum 2 years of experience in technical support, maintenance, or solar/energy products
Professional attitude, strong problem-solving skills, and good communication ability.

-Requerimientos- Educación mínima: Universidad
2 años de experiencia
Idiomas: Inglés
Edad: entre 18 y 40 años
Licencias de conducir: automóviles / carros
Disponibilidad de viajar: Si
Disponibilidad de cambio de residencia: Si
Palabras clave: ventas, cambaceo, sales, ingeniero, engineers, ingeniera, ing, engineer